Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for:

• Supply Chain optimization,

• Pricing strategy,

• Service Fulfillment (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations, such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

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About the role

We are looking for an ambitious Application/Technical Consultant to join our fast-growing Customer Excellence / Expert Services team. As a Consultant you will advise our customers on their agenda to transform their service and after-sales business into a competitive differentiator.

What would you do?

• Designing and documenting end-to-end business processes based on Syncron’s best practices and standard software solutions

• Setting up Syncron’s solutions to enable customer value – in close collaboration with the Syncron Solution Architect

• Configure, test, and fine-tune business parameters to optimize solution fit
  

• Enabling users to adopt the Syncron solution successfully into their live business operations by supporting their end users in UAT testing and providing Super User Training

• Collaborating with Product Management department to improve Syncron solutions

Who you are? / What we expect:

• Worked a minimum of 1-2 years experience on enterprise software implementations
  

• Have an interest in leveraging Information Technology to achieve business objectives
  

• Can understand and write basic SQL queries
  

• Take accountability for your customer’s needs and aim to deliver best results for your clients
  

• Ability to understand and document customer requirements
  

• Fluent English to a business level across written and spoken

The icing on the cake:

• Experience building business solutions based on standard software

• Pricing software implementation experience

• Strong experience in the after-sales domain

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success!

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Department

Customer Excellence

Locations

Warsaw

Remote status

Hybrid

Employment type

Full-time