SUMMARY

The Receptionist will be responsible for welcoming, assisting and directing all visitors in a timely and professional manner.

Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.

• Greets all visitors in a professional and courteous manner, and maintain visitors log
• Ensure the professional appearance of the front lobby directing the flow of traffic
• Answers calls timely and professionally in a courteous manner to ensure calls are directed and/or escalated to the appropriate department.
• Manage meeting room availabilities and process meeting room requests for external meeting set-up
• Ensure the Board Rooms are clean and equipped at all times
• Ensure daily overnight packages are sent out each day
• Making and sending out name badges for employees
• Assist with sending UPS packages and reset UPS accounts for internal users
• Handle all building maintenance requests/complaints
• Receiving and delegating incoming shipments
• Maintain supplies for US Mail and UPS
• Update Employee Phone Directory (this includes the badge numbers & garage/dock access)
• Escort supply vendors from shipping dock to our floors (Canteen, Iron Mountain, Office Depot, UPS/FedEx)
• Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
• Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
• Regular and reliable attendance is required for the job.