ABOUT SOUND:

Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.

ABOUT THE ROLE:

The Healthcare Interoperability Analyst serves as a subject matter expert with responsibility for helping to drive the success of the multiple service lines, through technical expertise, customer support, process improvement, and project management.

The role involves a great deal of independent work, providing technical expertise to health organization partners some of which are non-technical.

As a healthcare interoperability Subject Matter Expert (SME), the role involves translating and explaining complex technical information for prominent organizations across the healthcare spectrum including: providers, payers, and healthcare provider organizations in support of better care for individuals and populations.

The interoperability Analyst will also direct and support the development, improvement, and documentation of operational processes these organizations follow in the course of their participation in interoperable exchange.

This position requires a blend of health data exchange architecture, technical skills, process knowledge, project management, and strong analytical and communication skills.

THE DETAILS: Full-time contract position. Contract completion date in late January / early February 2026. Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate and lead QA efforts related to operational changes.
• Develop and document unit test cases to validate software and configuration changes.
• Execute, test and document results of QA efforts.
• Ensure that appropriate and sufficient test result artifacts and related collateral (such as sample test messages) are collected and representative of the scenario under test.
• Perform customer onboarding, including testing customers’ ability to initiate and respond to data requests.
• Analyze message data format issues and any interface failures between systems, and work with both customers and the internal operational support team to resolve.
• Engage in technical working sessions including customers, operations staff, service desk, networking, subcontractors, and other technical disciplines.
• Maintain customer onboarding documentation and tracking to ensure consistency across all related data stores
• Assist in developing, documenting, and refining operational processes, user manuals, system documentation and training materials.

VALUES:

• Analytical mindset: Ability to interpret and communicate complex compensation data effectively.
• Proactive problem-solving: Demonstrates ownership of work, identifies opportunities for improvement, and drives solutions.
• Strong collaboration: Works well across Finance, HR, and Clinical Operations to build consensus on compensation strategies.
• Attention to detail: Ensures accuracy and compliance in all compensation processes and data analysis.
• Detail-Oriented: Delivers consistent and accurate work, particularly when handling sensitive employee data and documentation.
• Responsive: Prioritizes timely communication and follow-up; understands the urgency behind employee requests.
• Solution-Seeker: Uses sound judgment to address issues independently when possible, escalating only when necessary.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Working knowledge of the health information technology (HIT) industry.
• Understanding of healthcare workflow, data connectivity, interoperability principles & standards, and related communication protocols.
• Organizational, business communication and customer relationship management skills.
• Ability to multi-task in rapidly evolving environment, in condensed timeframes.
• Excellent attention to detail.
• Excellent technical and analytical skills and the ability to understand data exchange and associated processes.
• Ability to identity and develop plans to mitigate issues from escalating and to identify creative solutions to avoid impeding implementation efforts.
• Ability to identify and effectively advocate for process improvements and needed new processes.
• Ability to plan and work with customer through implementation process, while keeping efforts on track with milestones.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree in Computer Science, Engineering or a related technical discipline; or the equivalent combination of education, technical training, and/or work experience.
• 5+ years of EHR / HIE technology & implementation experience, with working knowledge of Health IT standards (HL7 v2/v3, FHIR, CDA, etc.).
• 3+ years of experience with Fortra’s GoAnywhere MFT highly desirable.
• 3+ years of relevant experience with InterSystems products is preferred.
• Project management experience desired; preferably in health IT.
• Working knowledge and experience with Agile development process is desirable.
• Moderate proficiency in MS Word, Excel, and PowerPoint.

PAY RANGE: This position offers an hourly rate of $95 to $115 per hour. Exact amount will depend on the candidate’s experience, education and geographic location.

Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.

This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.