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Client Service Representative

Patriot Growth Insurance Services, LLC

Patriot Growth Insurance Services, LLC

Customer Service
Bohemia, NY, USA
Posted on Mar 21, 2026

About EIFS, A Division of Patriot Growth Insurance Services: Since 1985, Executive Insurance and Financial Services has been a trusted independent agency serving individuals and businesses with personalized insurance solutions. Our experienced team specializes in Property & Casualty, Life & Health, commercial insurance, and employee benefits, providing tailored coverage designed to meet each client’s unique needs. We understand that insurance can be complex, which is why we focus on simplifying the process, offering clear guidance, and building lasting relationships through dedicated account management. Guided by our purpose, “Helping People through the Power of Insurance,” we are committed to delivering expert advice, competitive options, and putting our clients’ best interests first-always striving to protect what matters most.

Position Overview: This role supports the Personal Lines team through internal processing and servicing activities. The focus is on execution, accuracy, and follow-through rather than direct client management. This is an ideal opportunity for someone early in their insurance career who wants to build strong foundational skills in Personal Lines operations.

Work Arrangement: This is a full-time position reporting to our office located in Bohemia, NY.

Professional Responsibilities:

  • Process policy transactions including endorsements, renewals, cancellations, and reinstatements
  • Handle billing and payment inquiries, working directly with carriers as needed
  • Download and review policy documents, ensuring accuracy and completeness
  • Navigate carrier portals to check policy status, documents, and underwriting requirements
  • Maintain accurate data entry and documentation within Epic
  • Support Account Executives with follow-ups, task completion, and administrative servicing needs
  • Monitor and respond to underwriting requests in a timely and organized manner
  • Track open items and follow-ups to ensure nothing falls through the cracks
  • Assist with internal coverage checks and basic policy review
  • Provide coverage support for teammates during absences as needed

Qualifications and Requirements:

  • 1-3 years of experience in Personal Lines insurance or an insurance support role
  • Active Property & Casualty license required
  • Strong attention to detail and organizational skills
  • Comfortable working in a task-driven, high-volume environment
  • Ability to follow established processes and meet deadlines consistently
  • Strong written communication skills for internal and carrier correspondence
  • Proficiency with Epic or similar agency management systems preferred
  • Working knowledge of Microsoft Outlook, Word, Excel, and Teams
  • Team-oriented mindset with a willingness to learn and grow

About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.

In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:

  • Medical, Dental, and Vision Benefits
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
  • Company paid Short-Term Disability, Long-Term Disability and Group Term Life
  • Company paid Employee Assistance Program
  • Paid Parental Leave
  • Paid holidays
  • Personalized PTO
  • 401 (k)

Salary Range: $19.23 - $21.63 per hour depending on the candidate’s experience

*A wide salary range is posted for this position, and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.