Paradigm is seeking a Clinical Preceptor. The Clinical Preceptor holds accountability for supporting Network Manager (NWM) and Business Contact (BC) role development and integration into the Paradigm culture and clinical practice environment. The Clinical Preceptor functions as a clinical practice subject matter expert and mentor in guiding and directing the clinical practice activities of new team members.

DUTIES AND RESPONSIBILITIES:

• Mentor, train, and precept new and current Network Managers (NWM) and Business Contacts (BC) using Paradigm‑standard tools, processes, and clinical practice guidelines.
• Provide oversight of preceptee work, including call participation, documentation review, productivity, and time management.
• Facilitate and oversee catastrophic cases to ensure quality, timeliness, compliance, QA metrics, and positive customer feedback.
• Plan, deliver, and evaluate virtual and/or in‑person clinical training, learning activities, and shadowing experiences.
• Conduct ongoing performance assessments, document observations, provide constructive feedback, and submit recommendations to leadership.
• Serve as a clinical and practice resource, guiding preceptees to appropriate tools, policies, and educational materials.
• Collaborate with education specialists, operational leaders, and cross‑functional partners to support clinical practice and business needs.
• Contribute to the development and management of continuing education content and programs for Network/Case Managers.
• Participate in meetings and organizational initiatives to build advanced knowledge of Paradigm processes and systems.
• May manage a limited caseload of NWM patients, as needed.

MINIMUM REQUIREMENTS:

• Bachelor’s degree in Health related field preferred. Licensed Registered Nurse (RN) preferred with active, unrestricted licensure.
• Minimum 7 years of experience in the management of catastrophic injury and chronic pain conditions, demonstrated knowledge of case management services provided for catastrophically injured individuals with CCM certification required.
• Experience using EDDG is required.
• Thorough knowledge of healthcare delivery systems, standards of care for catastrophic diagnoses, case management, public and private resources required.
• Prior experience with mentoring, skill development, and teaching the adult learner.
• Excellent verbal and written communication skills. Demonstrated ability to simplify complex material for training and utilize negotiation/conflict resolution skills to resolve issues.
• Intermediate computer skills including working knowledge of the Internet, MS Word, MS Outlook, MS Excel, MS PowerPoint and other tools/programs utilized for distance learning and webinar presentations.
• Ability to learn new processes quickly. Ability to analyze workflow and make recommendations for changing processes (e.g., simplifying) as appropriate.
• Awareness of jurisdictional regulations impacting patient care management, confidentiality and return to work. Follows standards of practice for case management for ethical and legal issues.