We are seeking a full-time, remote Medical Revenue Cycle Collections Specialist. The Collections Specialist is responsible for managing accounts receivable activities for accounts in the Networks and Operations business unit.

The Collections Specialist will be responsible for assigned open AR reporting with the goal of reducing delinquency for all assigned aging. In addition to customer calls, emails, open AR reporting, and account adjustment recommendations.

DUTIES AND RESPONSIBILITIES:

• Provide excellent customer service regarding collection issues.
• Generate aged AR reports for assigned accounts to review with management.
• Thoroughly review open accounts and any issues prior to contacting client.
• Identifying, reviewing, and resolving client discrepancies such as overpayment and underpayments.
• Develop positive relationships with client contacts to review open AR on a weekly basis to reduce DSO.

• Create and maintain collection documentation for each client.

Qualifications:

• Medical AR experience required
• Bachelor’s degree or equivalent experience preferred
• Excellent problem solving, time management, prioritization and organizational skills
• Exceptional computer skills, including Microsoft Office and web=based applications
• Clear, concise, and professional verbal and written communication skills

Paradigm Benefits:

• Health and wellness: We want our people to be and stay healthy, so we offer a wide variety of value-added HMO, PPO, and HDHP health insurance options with both Cigna and Kaiser Health.
• Financial incentives: Paradigm’s financial benefits also help prepare you for the future: competitive pay, flexible spending, paid life insurance, employer HSA, and 401(k) with company match.
• Vacation: We believe strongly that work-life balance is good for you and for our company. We offer paid time off, paid holidays and a floating holiday.
• Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow.