The Benefit Manager is responsible for overseeing the design, administration, and compliance of Paradigm’s health and welfare benefit programs as well as Paradigm’s retirement plan. The Benefit Manager partners closely with internal stakeholders, external vendors, and cross‑functional teams to optimize the employee benefits experience. This role also carries supervisory responsibilities, providing leadership, guidance, and performance development to team members involved in benefits administration.

DUTIES AND RESPONSIBILITIES:

• Oversee employee benefit communications, including open enrollment materials and benefit updates, to ensure information is accurate, timely, compliant, and easy for employees to understand.
• Prepare and deliver benefit presentations and training as needed to support business needs.
• Develop and manage relationships with the organization’s insurance broker and benefit carriers, serving as the primary point of contact to support plan administration and issue resolution.
• Support benefit renewals and strategic planning activities by gathering and analyzing plan data, coordinating renewal timelines, preparing materials and reports, and assisting with vendor discussions and recommendations.
• Oversee internal open enrollment activities, including system testing, employee communications, and post‑enrollment auditing, to ensure accurate elections, timely execution, and a smooth employee experience.
• Ensure benefit plan compliance with applicable federal, state, and local regulations, including oversight and completion of annual ACA reporting, Section 125 non‑discrimination testing, and other required filings and compliance activities.
• Support administration of the company’s retirement plan, including assisting with annual non‑discrimination testing, audit preparation, and coordination with vendors and internal stakeholders to ensure timely and accurate completion.
• Support wellness planning initiatives through collaboration with internal stakeholders and vendors.
• Demonstrate a strong understanding of the organization’s HRIS and how it supports the benefits function, including eligibility rules, enrollments, life events, vendor integrations, payroll deductions, and reporting. Partner with HRIS, Payroll, and vendors to ensure data accuracy and operational efficiency.
• Perform other duties as assigned to support the Total Rewards Team and broader organizational needs.

SUPERVISORY RESPONSIBILITIES:

• Mentor, train, and supervise team members directly and indirectly, review their work and provide effective constructive feedback to achieve their best performance and goal attainment
• Set the tone for a strong Enterprise culture and high employee engagement.
• Ensure all team members understand, are trained in, and comply with Paradigm’s security requirements and policies.
• Ensure all team members have the minimum level of IT system access required to effectively complete their Paradigm responsibilities.

QUALIFICATION REQUIREMENTS:

• Bachelor’s degree in HR or related field.
• Five or more years’ experience in benefits administration.
• Prior supervisory or lead experience.
• Extensive knowledge of employee benefits and applicable laws.
• Excellent organizational and time management skills.
• Proficient with Microsoft Office Suite or similar software.

• The employee must be able to hear and understand speech in person and through electronic communication systems.
• The ability to communicate and exchange accurate information in person, via phone, and electronically is essential.