Fortis is a global leader in life sciences and diagnostics reagents and solutions. We partner with our customers to design, validate, and manufacture solutions to solve their complex development problems. Our teams work together across various sites, functions, & scientific disciplines to help our customers bring their innovations to market with confidence.

We are currently seeking an Accounts Manager – Corporate Accounts for Vector Biolabs to manage key customer, distributor, and strategic partner relationships supporting our AAV and Adenovirus gene therapy portfolio. This individual will be a core member of the commercial team and will drive growth across our end-to-end preclinical viral vector development and production services.

Our gene therapy portfolio includes premade recombinant adenovirus and AAV products, including recombinases, fluorescent reporters, miRNA, shRNA, sgRNA, and CRISPR Cas9, as well as custom AAV and adenovirus services spanning vector design, cloning, production, amplification, purification, and titration.

Key Responsibilities

• Own and manage a portfolio of key accounts, including distribution partners, with a focus on long term relationship development and revenue growth
• Grow and expand existing customer relationships to achieve and exceed sales objectives
• Serve as the primary point of contact for assigned accounts by fielding customer inquiries and coordinating with internal teams to resolve issues efficiently
• Build, manage, and optimize a distributor network aligned with Vector Biolabs’ commercial strategy
• Establish strong working relationships with distributor partners at multiple levels, including sales representatives, sales leadership, and key decision makers
• Maintain a strong understanding of market trends, competitive dynamics, and customer needs, and proactively share insights with internal stakeholders
• Support new business opportunities and participate in customer pitches, ensuring effective onboarding of new clients
• Set clear customer expectations around proposal timelines and project milestones to support accurate in quarter forecasting
• Accurately report sales activity, pipeline, and forecasts in the CRM and present updates during funnel and business reviews

Qualifications

• Bachelor’s degree in a life science discipline with a minimum of four years of experience in account management, distributor management, or related commercial roles
• Advanced degree preferred
• Experience supporting gene therapy, viral vectors, or adjacent applications beneficial
• Demonstrated ability to manage complex customer and internal coordination challenges
• Self-motivated, goal oriented, and comfortable working in a collaborative team environment
• Prior experience using CRM tools, preferably Salesforce
• Proficiency with Microsoft Office

Travel Requirements

• Willingness to travel approximately once per quarter

Mission and Values

We have an incredibly talented group of intelligent, down-to-earth individuals who are committed to developing and manufacturing only the highest quality products. Our mission: “Pursuing a Healthier World by Creating Tomorrow’s Science Today” is complemented by our core values (EXCITE):

• Excellence - We believe in solving for root cause. No shortcuts, no “band-aids.”
• Customer First - We prioritize the experience and outcomes of our customers above all.
• Integrity - We are honest and accountable, holding ourselves to a high standard of ethical conduct.
• Trust - We believe an engaged, empowered team begins with a foundation of trust. We trust our team members to make the right decisions and to be driven by and evaluated on results.
• Entrepreneurship - We encourage smart risk taking. We value novel mistakes in the pursuit of innovation.

Compensation and Benefits

Compensation: Base salary $120,000.00-$130,000.00/year plus participation in Sales Compensation Plan.

Benefits: Fortis also provides medical, dental, vision, disability and life insurances, a 401(k) plan, twelve paid holidays plus Paid Time Off (PTO).

Fortis is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Fortis also prohibits harassment of applicants or employees based on any of these protected categories. It is also Fortis’ policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.