At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organisations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA.

At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.Guided by our values of Care, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

The Role

We’re looking for a Senior Account Manager, Business Development — CRO Channel to join our CRO Strategic Partnerships team. This is a remote role based in the Eastern or Central US, reporting to the VP, Strategic Partnerships, and combines winning new CRO partnerships with growing an existing portfolio of CRO accounts across North America. What You’ll Bring

• A strong track record of success in business development and/or strategic account management within the CRO, pharma, biotech, or broader life sciences technology market.
• Demonstrated ability to build new business pipeline and close complex, multi-stakeholder SaaS deals.
• Experience growing and retaining existing enterprise accounts, with a track record of expansion within an existing client base.
• Working knowledge of the CRO landscape and the drug development lifecycle, and how Risk-Based Quality Management (RBQM) fits within it.
• Excellent executive presence and communication skills, with the ability to build trusted relationships with senior stakeholders.
• A data-driven, consultative approach to selling, comfortable using data to build a compelling business case.

Nice to Have

• Familiarity with ICH E6(R3) and evolving RBQM regulatory guidance.
• Experience using AI-augmented sales tools to support prospecting, account planning, or deal execution.
• Additional language skills.

Qualifications

• 5+ years of experience in business development or strategic account management, ideally within CRO, pharma, biotech, or life sciences SaaS.
• Bachelor's degree in Business, Life Sciences, or a related discipline (or equivalent experience).

• Identify, pursue, and close new CRO partnership opportunities, building relationships with decision-makers at contract research organizations across North America.
• Own and grow a portfolio of existing CRO accounts, deepening relationships and identifying opportunities to expand CluePoints’ footprint within each account.
• Build and execute account plans and territory strategy, prioritizing opportunities based on commercial potential and strategic fit.
• Lead the full sales cycle for CRO opportunities — from prospecting and needs discovery through proposal, negotiation, and close.
• Partner cross-functionally with Product, Marketing, and Customer Success to align CluePoints’ RBQM and Data Quality Oversight solutions to CRO client needs.
• Track and forecast pipeline and account activity accurately within CRM systems, providing clear visibility on progress against targets.