|EOE STATEMENT||We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.|
The Professional Services Consultant is responsible for working with clients who have recently purchased Ascentis products. Our Consultants focus on delivering consulting services during the entire implementation process. Consulting duties consist of gathering business requirements, designing holistic solutions, configuring applications, testing solutions, educating clients, and helping drive user adoption. Needless to say, our consultants wear many hats, but their role is vital to getting Ascentis users started on a path to success. The client’s leadership and broader user community should walk away from the implementation with positive expectations for this solution and have a solid foundation to a long-term relationship with Ascentis. Centered around our cultural norms, you will deliver an unsurpassed and personalized client experience.
What is a day in the life of a Consultant?
Our Consultant’s workday is predictably unpredictable. Nearly every day will include multiple meetings with clients in your portfolio as you lead them through the different stages of an Ascentis implementation. Flexibility is key as you will often find yourself taking on one client call focused on understanding their business needs, moving to another client call focused on planning to “go-live”, and then maneuver to another client call to deliver training. If it isn’t obvious yet, organization and the ability to balance multiple clients and varying needs is critical to this role’s success. Additional core expectations of the Professional Services Consultant include:
What are we looking for in a candidate?
|ABOUT THE ORGANIZATION||The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!
We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!
Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!